Reno, NV

The Factory

Makes Serviced

About The Factory

The Factory is a premier independent automotive shop in Reno, Nevada, delivering dealership-quality care for German vehicles without the dealership price tag. Founded by Chuck and Dave, two Factory-Trained Master Technicians with over 35 years of combined experience, this facility represents a genuine alternative to the big dealers. Both owners are graduates of the Universal Technical Institute (UTI) and the prestigious BMW Service Technician Education Program (STEP), ensuring your vehicle is handled by true experts. Located on Ohm Place, The Factory prides itself on a foundation of honesty and technical precision. Reviews consistently highlight the team's integrity, noting that they often save customers from unnecessary repairs recommended elsewhere. Whether you need a simple oil service or a complex engine diagnosis, The Factory uses Original Equipment Manufacturer (OEM) parts to maintain the authentic performance and reliability of your European machine. Their approach is straightforward: expert diagnostics, clear communication, and quality repairs done right the first time.